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Support

Shark Tooth Scout Support

Get help with hunting tutorials, photo analysis, comparative profiles, NOAA tides, and field records in Shark Tooth Scout.

support@goodalestudios.com
Where can I download Shark Tooth Scout?

Shark Tooth Scout is available on the App Store for iPhone and iPad. Use the Download on the App Store button for the official listing. Android is currently in testing and is not yet publicly available on Google Play; invited testers receive a separate opt-in link.

What is included for free?

The free field kit includes hunting tutorials, NOAA tide planning, three guided comparisons, eight starter profiles, and five saved field records.

What does Scout Pro unlock?

The $4.99 USD one-time Scout Pro purchase unlocks unlimited guided comparisons, all 37 comparative profiles, and unlimited saved field records. There is no subscription and no advertising. The App Store on iOS or Google Play on Android shows the final localized price before purchase.

How do I restore Scout Pro?

Use Restore Purchases while signed in to the Apple Account that purchased Scout Pro on iOS, or the Google account that purchased it on Android. An internet connection and the applicable store must be available. Purchases restore within the same platform; Apple purchases do not unlock Google Play purchases or vice versa. Restoring Pro does not restore your locally stored field records.

How should I photograph a tooth?

Place the tooth on a plain, contrasting, non-reflective background. Show the full crown and root from directly above, use even light, avoid hard shadows, and keep the tooth clear of the frame edges. Scout will warn when the visual signal needs confirmation.

Does Scout identify a shark from the photo alone?

No. On-device photo assessment estimates an outline and visible geometry; those estimates can be wrong, especially with clutter, shadows, damage, or poor contrast. Confirm field traits such as serrations, root form, cusplets, size, curve, and surface appearance. Scout compares those traits across reference profiles; it is not a validated species-recognition model or a guarantee of identification.

What does the evidence-fit score mean?

Evidence fit shows how closely the traits you recorded align with a comparative profile. It is not the statistical probability that a species is correct. Tooth position, wear, breakage, local geology, and overlap between related sharks can change what a single tooth looks like.

Why does Scout recommend a broader shark group?

Some isolated teeth—especially among requiem sharks—overlap too strongly for a defensible species-level identification. Scout reports conservatively when exact measurements, jaw position, locality, or additional references would be needed.

How do tide forecasts work?

With permission, Scout uses a foreground location reading to match nearby stations from its bundled NOAA catalog. It requests high and low predictions for the selected station from NOAA: a four-day forecast on iOS or a 72-hour window starting at the current UTC date on Android. The app displays upcoming events and a suggested low-tide hunting window. Predictions and cached forecasts are planning aids, not live water measurements, navigation guidance, or safety alerts.

Why can’t Scout find a nearby tide station?

NOAA CO-OPS predictions primarily cover U.S. coastal stations. Location permission, station distance, network access, or temporary NOAA availability can affect results. Scout may show the most recently saved forecast when the live service cannot be reached.

Where are my field records stored?

Records and their saved photos stay in local app storage. Goodale Studios does not operate an account or cloud service for Scout and cannot recover deleted or lost records. Android cloud backups and device transfer are disabled. Share reports you want to keep before uninstalling, clearing storage, or changing Android devices; reports are exports, not restorable app backups.

How do I delete a record?

Open a record from Finds and use its delete action. To remove everything on iOS, use Delete All Field Records in Scout Settings. On Android, clear the app’s storage in Android Settings or uninstall the app. These actions remove local records and photos and cannot be undone through Scout; export anything you want to keep first.

Can I collect shark teeth anywhere?

No. Rules vary by beach, park, state, country, fossil type, and land ownership. Check current local regulations, stay on public access routes, never disturb protected sites, and leave wildlife and cultural resources in place.

How should I report a problem?

Email support with your device model, iOS or Android version, Shark Tooth Scout version, the screen involved, and the steps immediately before the problem. Include a screenshot only if it does not reveal a private location or other information you do not want to share. Never send passwords or payment-card details.