Studio Guide is an automated AI assistant. It can make mistakes. It is for general questions about Goodale Studios and its apps, not emergencies or legal, medical, financial, or account-security advice.
When you send a message, Goodale Studios transmits the chat messages needed for that conversation to the OpenAI API. OpenAI processes those messages and sends the generated response back to this website. Do not use Studio Guide to submit names, email addresses, phone numbers, home addresses, account details, passwords, payment-card information, Social Security numbers, medical records, private financial information, API keys, access tokens, or other sensitive, confidential, regulated, or personally identifiable information.
Goodale Studios sets the OpenAI Responses API request to store: false. OpenAI states that API data is not used to train or improve its models by default unless the API customer explicitly opts in to data sharing. If optional sharing is enabled for the applicable OpenAI API project, shared inputs and outputs may be used to improve OpenAI systems. OpenAI also states that abuse-monitoring logs may contain prompts and responses and are retained for up to 30 days by default, with limited exceptions such as legal requirements or protecting services and third parties from harm. Read OpenAI's current API data-controls documentation.
Goodale Studios does not intentionally put Studio Guide prompts or replies in an application database, analytics product, or production content log. Chat text is held in the current browser page so the conversation can be displayed and is cleared when the page is closed, reloaded, or the chat is reset. The browser stores one local acknowledgment flag, but no chat content, so the privacy reminder is not repeatedly shown.
To operate and protect the service, Goodale Studios temporarily keeps a one-way hashed visitor signal in server memory for the one-minute rate-limit window. Production error logging is limited to non-content technical fields such as error type, status, and safe error code; prompts, replies, and blocked values are not included. The website host may separately retain ordinary request metadata under its own account settings and policies.
You may email support@goodalestudios.com to request deletion of records Goodale Studios controls. Because Goodale Studios does not keep an application-level copy of chat content, it generally will not have a stored transcript to delete. Goodale Studios cannot promise to delete data retained independently by OpenAI or another service provider; their own controls, retention rules, and legal obligations apply.