Support
Carcade Support
Help with Carcade road-trip games, state detection, audio, scoring, and family play.
support@goodalestudios.comDoes everyone need a device?
No. One iPhone or iPad hosts Carcade for the whole car. Nobody needs to join or pass the device.
Who should operate Carcade?
A passenger or another responsible host should operate the app. The driver should not interact with the screen while driving.
Why does Carcade request location?
Approximate location can identify the current state for State Spotlight and Journey Adventure. You can decline and choose a state manually.
Does Carcade require internet access?
Core game content is designed to remain available on the device. Store purchases, advertising, support links, and future content updates may require a connection.
How should I report a problem?
Email support with your device model, operating-system version, Carcade version, game mode, and the steps immediately before the problem.