Green Pro 365 Support

Green Pro 365 is available now on the App Store for iPhone and iPad. Use the Download on the App Store button on this page to open the official listing.

Include your app version, iOS version, device model, the screen or workflow involved, what you expected, and what happened. Do not email customer contact details, payment information, precise location history, or sensitive property notes unless support specifically requests a redacted example.

Turn on Recurring service when scheduling the job. Completing the current visit generates the next weekly visit while preserving the customer, service, crew, and checklist configuration.

Green Pro 365 supports per-push, per-inch, hourly, and seasonal models. Confirm the contract and rate for each property before dispatching a storm route.

You can select and attach field photos from the job detail screen. Make sure employees have permission to photograph the property and avoid capturing people, license plates, neighboring homes, or unrelated private information when possible.

Open More, find Data & backups, tap Prepare data export, and save or share the JSON file to a secure destination. Exports can contain customer and business information and should be protected accordingly.

Sign in, open More, tap Delete Account and Data, type DELETE, and confirm the final warning. This permanently removes the app’s stored account identity, private CloudKit snapshot if present, local business records, and local service photos. If you have an active App Store subscription, manage or cancel it separately through Apple.

Open More, tap Plan & billing, then choose Manage Subscription. You can also open iOS Settings, tap your Apple Account, choose Subscriptions, and select Green Pro 365. Purchases, renewals, and cancellations are processed by Apple.

Open More, tap Plan & billing, and choose Restore Purchases. Green Pro 365 asks Apple for the active subscription entitlements associated with your Apple Account.

No. Service records can support business documentation, but they do not guarantee compliance, eliminate liability, or replace contracts, insurance, required chemical records, employment records, or legal advice.

Goodale Studios aims to respond within two business days. Complex account, billing, or cloud-recovery requests can require additional verification and time.