Green Pro 365 Support

Include your app version, iOS version, device model, the screen or workflow involved, what you expected, and what happened. Do not email customer contact details, payment information, precise location history, or sensitive property notes unless support specifically requests a redacted example.

Choose a repeat interval when scheduling the service. Completing the current visit generates the next scheduled visit while preserving the customer, service, crew, and checklist configuration.

Green Pro 365 supports per-push, per-inch, hourly, and seasonal models. Confirm the contract and rate for each property before dispatching a storm route.

Yes. Attach field photos from the job’s Service Proof section. Make sure employees have permission to photograph the property and avoid capturing people, license plates, neighboring homes, or unrelated private information when possible.

Open More, choose Data & Backups, prepare the export, and save it to a secure destination. Exports can contain customer and business information and should be protected accordingly.

Open iOS Settings, tap your Apple Account, choose Subscriptions, and select Green Pro 365. Purchases and cancellations are processed by Apple.

No. Service records can support business documentation, but they do not guarantee compliance, eliminate liability, or replace contracts, insurance, required chemical records, employment records, or legal advice.

Goodale Studios aims to respond within two business days. Complex account, billing, or cloud-recovery requests can require additional verification and time.