HVAC Toolbox Pro Support

Include your iPhone model, iOS version, app version and build, the calculator or job screen you were using, the inputs you entered, the expected result, the result shown, and the steps immediately before the issue. Remove customer and site information whenever it is not required to reproduce the problem.

No. Core calculators, company jobs, notes, saved results, history, checklists, KPI summaries, and report generation work locally without a Goodale Studios account. A connection can still be needed for App Store services or for a destination you choose when sharing an export.

Open Jobs, create or select the job, and make it the active field job. When you save a supported calculation, HVAC Toolbox Pro links the result to that active job so its customer, site, system, and scope remain with the evidence.

They are stored locally in the app's private container on the iPhone. Goodale Studios cannot see or remotely restore that database. Use appropriate device backups and export any professional records you are required to retain.

No. The tools apply common field relationships to the values you enter. Confirm units, instrument requirements, project documents, manufacturer data, applicable codes and standards, and qualified professional judgment before acting on a result.

The app creates the selected report locally, then opens Apple's share sheet. Review the company branding, job details, readings, checklist state, notes, and recipient before sending or saving the file.

No subscription is planned for the current release. The app is intended as a one-time paid App Store download. Apple shows the final localized price and purchase terms before payment.

Name the exact calculator, every input and unit, the shown result, your independently verified reference result, and the source or method used for comparison. Do not rely on a disputed result while it is being reviewed.